Privacy policy
Who we are
OYX Woodworks, Ieviņu iela 13, Inčukalns, LV-2141, Latvia, is responsible for personal data processed for this store. Contact rigawoodworx@outlook.com about this notice or your privacy rights. Our store is hosted by Shopify; Shopify also processes certain data under its own privacy terms. This notice was last updated on 29 September 2026.
What we collect
When you browse, contact us or place an order, we may collect your name, contact and delivery details, order and payment status, messages, and technical information such as IP address, device and browsing activity. Payment details are processed by our payment providers; we do not need your full card number to fulfil an order. Cookies and similar technologies may collect information about how the site is used.
Why we use it
We use data to process and deliver orders, handle returns and support requests, maintain accounts, prevent fraud and keep the site secure. We also use it to meet accounting and other legal obligations. Where permitted, we may analyse store performance and send marketing you have requested; you can unsubscribe from marketing at any time. Our legal bases, as applicable, are performance of a contract, compliance with law, legitimate interests in security and service improvement, and your consent where required.
Who receives it
We share information only as needed with Shopify, payment providers, delivery companies and service providers that help operate the store, and with authorities where the law requires it. Some providers may process data outside the EEA or UK; when required we rely on an adequacy decision or appropriate contractual safeguards. Shopify may process information for its own enhanced services as described in its consumer privacy notice.
Cookies and advertising
Essential cookies keep the cart and checkout working. Analytics or advertising cookies are used only where permitted and, where required, after your consent. You can change your choices through the cookie controls on our site or your browser settings. Rejecting non-essential cookies does not prevent a purchase.
How long we keep data
We retain order, tax and accounting records for the period required by applicable law; support messages and account details are kept only as long as needed for the purpose or to resolve a dispute. We then delete or anonymise the information where possible.
Your rights
Subject to applicable law, you may request access, correction, deletion, restriction or portability of your data; object to certain processing; and withdraw consent without affecting earlier lawful processing. Email rigawoodworx@outlook.com to make a request. You may also complain to the Latvian Data State Inspectorate or your local data protection authority.
Children and changes
Our store is not intended for children. We do not knowingly collect their data. We may update this notice when our services or legal obligations change; the date above shows the latest version.